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At GiftTool we value our relationship with each and every customer and
visitor to our site. We strive to operate our company at the highest
levels of ethical business practice and, as a component of that, your
information privacy is honoured in all we do.
The following information is your assurance of security and privacy
regarding the information that may be exchanged as you and your customers
use our service.
Client Information
Our pledge is that GiftTool will not release your personal data
to anyone else without your consent - period.
GiftTool collects information about your organization exclusively
for the purposes of providing the services outlined on this web
site and will never use that information for any other commercial purpose.
Information You Give Us
In order to provide you with our service, we must ask you to provide
some information. We do not disclose, sell, trade, or rent your personal
information to outside parties. We use this information solely to allow
you and your customers to interact with our service, to process your
online transactions, to provide you with reports on activity in your
account, and to contact you with information regarding our service.
We share this information, and only that information which is absolutely
necessary, with those third parties that are involved in the processing
of your transactions. For example, the financial institution with whom
you have your bank account.
Information that is collected is used to check the users' qualifications
for registration and to process transactions as outlined in the Terms of
Use. Unique identifiers are collected to verify the user's identity.
Tracking Data on How You Use Our Site
Like many companies using the Internet, we do use tracking software to
generate reports on how people are using our site. This information is
used to continuously improve the content, performance, and ease-of-use
of our site. We do not disclose, sell, trade, or rent any personally
identifying information obtained in this way to outside parties. We may
disclose certain aggregate data, such as the number of visitors in a given
time period, to others. Our server automatically logs the IP address of
visitors to our site. This information does not and cannot identify any
individuals, only computers. We use this information to evaluate the
performance of our server. We also use this information in aggregate to
determine patterns in our business.
Use of Traffic Data
Each time a visitor comes to the GiftTool site, we collect some information
to improve the overall quality of the online experience. At GiftTool,
we collect the visitor's domain name (e.g., whether the user is logged
on from ibm.com or yale.edu), referral data (e.g., we record the address
of the last URL a user visited prior to clicking through to a Wired Digital
Web site), and browser and platform type (e.g., a Safari browser on a
Macintosh platform). In addition to collecting these types of information,
our server collects aggregate search terms for internal reporting. The
GiftTool site collects visitor information for purposes of product monitoring,
and product improvement.
We also count, track, and aggregate the visitor's activity into our analysis
of general traffic flows at our site. To determine patterns and improve our
service, we may merge information about you into group data, which may then
be shared on an aggregated basis with third parties. When GiftTool does present
aggregated information to third parties, no one will be able to identify you
or contact you.
Sites We Link to
We have provided links to other sites that we think you may find useful. These
sites may have different privacy policies and you should be aware of each site's
privacy policy before providing any information to them. GiftTool is not responsible
for any information you provide to sites that we have linked to.
Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. All customer information and records of
transactions are stored in an encrypted form and we have installed extensive
security measures to prevent unauthorized access to our database. We utilize
industry standard SSL 128-bit encryption when accepting credit card information
during our online checkout process. In addition, we utilize the same encryption
standard when transferring credit card data to an external fulfillment system.
We have also taken the appropriate security measures to safeguard your personal
information after it has been transferred to our fulfillment system. For example,
our computer network is password protected, it is inaccessible via the Internet
and paper copies, if any, are shredded before disposal. For more information on
our security procedures, please visit our security area.
Updating Your Information
If you wish to update any of our records on your organization, please do so in
the Account section in the GiftTool BackOffice. You are free to update any
information you provide to us when registering for our service at any time by
logging into your account.
The Testimonials page on our web site is a place for public display of comments
about our site and service. Should you decide to post a message via our Testimonials
page, we may display that portion of your name that you enter into the form, your city
and state / province and your comments. Please exercise caution before including any
personally identifiable information with your submission.
To help us protect your privacy, you should maintain the secrecy of the login ID
and password you may have set up in connection with your participation in any
GiftTool service.
To help us protect your privacy, you should maintain the secrecy of the
login ID and password you may have set up in connection with your
participation in any GiftTool service.
Changes to This Policy
GiftTool reserves the right to change this statement at any time by posting
revisions on the GiftTool Web site. This privacy policy is not intended to,
and does not, create any contractual or other legal rights in or on behalf
of any party.
From time to time, GiftTool may introduce new products and services to its
users. To the extent these new products and services affect this policy, this
policy will be updated and you will be informed of these updates and any
privacy conditions related to these services.
Customer Information
Our Commitment to Privacy
GiftTool understands the concerns that our clients have with protecting the
integrity of customer information. We also understand the concerns your
customers have with using their credit cards online or providing their
personal information online. It is therefore in best interest of GiftTool
to protect customers' credit card and personal information in order to
provide our clients and their customers with the best service possible.
We have developed the following Privacy Policy to fulfill our commitment
to customer privacy.
Personal Information
Our Commitment to Privacy
GiftTool will not disclose, sell, trade, rent, or otherwise reveal your
customers' email addresses and other personal information with a third
party, other than with your organization. GiftTool is not responsible
for any uses of customer information by you or your organization.
GiftTool may disclose aggregate use statistics (for example, 50% of
customers used a Visa card) in order to describe our services to prospective
partners, investors, and otherwise relevant third parties. Such disclosed
information will not include any personal information about individual customers.
Credit Card Numbers
When your customer uses GiftTool-enabled services to make an online financial
transaction, the credit card billing information, including the name on the
customer's card, billing address, and expiration date, is used to process the
transaction. All this information is encrypted using 128-bit SSL encryption,
industry standard secure technology. This encryption is designed to prevent
theft or interception of the information.
Your customers' complete credit card numbers are NOT stored and accessible
from your password-protected account. For those clients with donors enrolled
in the recurring monthly giving program, the monthly donor profile will only
display the last 4 digits of the credit card used to process future recurring
donations, along with the credit card expiration date, should you need to
confirm this information with the donor.
When processing a credit card transaction, we may use, and consequently we may
provide to service providers, your customers' financial information to help us
perform some of these tasks. In such cases, we will require these service providers
to enter into agreements with us regarding the confidential handling of your
customers' information. We may also provide your customers' financial information
to their credit card issuer, their financial institutions or your credit card
processors to process transactions and for their other purposes.
GiftTool may disclose specific financial information when we determine that such
disclosure may be helpful to comply with law, to cooperate with or seek assistance
from law enforcement to protect the interests or safety of GiftTool or other visitors
to the Site or users of services or products provided by GiftTool or to take part with
others in joint antifraud activities. Also, your customers' financial information may
be passed on to a third party in the event of a transfer of ownership or assets of GiftTool.
GiftTool will not be responsible or otherwise liable for any use or disclosure of your
customers' financial information by a third party to whom GiftTool is allowed to disclose
their financial information under this privacy policy.
General
Changes to This Policy
GiftTool reserves the right to change this statement at any time by posting revisions
on the GiftTool Web site. This privacy policy is not intended to, and does not, create
any contractual or other legal rights in or on behalf of any party.
From time to time, GiftTool may introduce new products and services to its users. To
the extent these new products and services affect this policy, this policy will be
updated and will be effective immediately upon posting to the GiftTool Web site.
Although we may attempt to notify you when major changes are made via the Notice email
address associated with your account, you agree to assume responsibility for periodically
reviewing this privacy policy.
How to Contact Us Regarding Privacy
If you have any questions or concerns about this privacy policy or would like to contact
us regarding the information you have submitted to us, you can contact us at the following addresses:
- By Email:
- By Mail:
Privacy Officer
GiftTool.com Inc
108 Hampton Ave
Toronto, ON, Canada
M4K 2Y8
This privacy policy was last revised on March 29, 2006
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