Books > Help Center >
Your Account
> The Basics of Your GiftTool Account > Accessing Your Account >  



Username and Password

For your GiftTool account, you will have been sent a username and temporary password when your account was first setup. When logging in with a temporary password, you will be prompted to create a new password once you have logged in for the first time.

Your username and password are like the master keys to access your GiftTool account. These pieces of information should be kept secure, distributed only as needed, and updated on a regular basis.

For security reasons, you will be required to change the password annually, and can update the password more regularly as needed.

How do I change our user name or password?

What happens if I forget my user name and password?




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. Why do I get an error when testing the registration page?
  2. Which version of Google Analytics am I using: Classic or Universal Analytics?
  3. How do I cancel my GiftTool account?
  4. Can I accept Gift Aid declarations from UK donors?
  5. 2014-02-24 - New functionality
  6. What Payment Gateways are supported by GiftTool?
  7. What are the common problems when participants upload email addresses?