How do I resend the receipt to the donor?

With a click of a button, you can resend an electronic tax receipt to the donor. There are two ways to resend a tax receipt:

From the Tax Receipts section:

1. Click CAD Tax Receipts in the left navigation. 
2. Click Tax Receipts.
3. Select the year and month that the donation was made, or when the tax receipt was created, and click Search.
4. Click Resend beside the eTax Receipt to be resent.
5. If required, modify the "To:" email address, to send the tax receipt to a different address.
6. Create the accompanying email message.
7. Click Email Tax Receipt.

From the Order Profile

1. Click Donations in the left navigation.
2. Click Orders.
3. Search for the order, then click the Order ID beside the relevant order.
4. Scroll down to the Canadian eTax Receipts section and click Resend.
5. If required, modify the "To:" email address, to send the tax receipt to a different address.
6. Modify the accompanying email message.
7. Click Email Tax Receipt.