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Some common terms & definitions
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Order Status

Order Status is the status of the order at time of the original transaction. For example:

  • Paid = Online credit card payment
  • Reversed = Online credit card payment refunded to cardholder
  • Ordered = Payment to be made offline
  • Cancelled = Offline payment cancelled in the system and requiring a refund from your organization
  • Imported = Membership order imported into your account
  • Pending = Offline cash or cheque pledge entered into the Pledge-a-thon system by your staff or the participant, and which has NOT yet been confirmed as having been received by your organization
  • Collected = Offline cash or cheque pledge entered into the Pledge-a-thon system by your staff or the participant, and which has beenconfirmed as having been received by your organization

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