How do I setup my GiftTool account for credit card processing?

The first step is to determine if your organization already has a Payment Gateway that is supported by GiftTool (sometimes referred to as a merchant gateway, merchant account, online credit card processor, internet gateway, etc).

If so, we can enter the information for your gateway into your GiftTool account, and you’ll be ready to process online transactions within minutes. 

If you don’t already have a supported Payment Gateway, then you can sign up with any one of these GiftTool-supported Payment Gateways.

Next, you will need to provide GiftTool with the necessary access information so that your GiftTool account will be able to connect to your Payment Gateway for instant credit card processing. The gateway access codes required by GiftTool depend on the Payment Gateway that you are using.

 

Please contact GiftTool Support at support@gifttool.com or 1-877-665-8665 and select option 2 for more information. 

 

For security reasons: Do NOT send gateway access  codes via email, either directly in the body of an email or as an attachment. 

Once we have this information, we will make the connection as soon as possible so that you can begin processing credit card transactions through your GiftTool account.

Although each Payment Gateway provider has a slightly different set-up process, there are some universal tips to consider:

1. You should disable any kind of TEST mode in your Payment Gateway before processing credit card transactions through GiftTool, as GiftTool does not have the concept of a test transaction with a credit card.
   
2. Before going live, you or someone in your office may want to process a small transaction with a credit card to ensure that the online process is functioning smoothly.