Essentials of Event Registrar

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Getting Started

GiftTool Event Registrar service helps you handle event coordination with minimum effort by automating event setup and registration details, processing the registration fees, and helping you analyze event data.

A Guide to Getting Started
Sample Event - Multi-Day Conference
Sample Event - Gala Event
Sample Event - Golf Tournament
Getting started with your next event

General settings

How do I create or edit the privacy policy for events?
How do I add, change or delete an event category?
How do I modify the CSS used for events?

Event coordinators

About event coordinators
How do I add an event coordinator profile?
How do I view or change an event coordinator profile?
What capabilities does the Event Coordinator have in the BackOffice?
How do event coordinators log in to their restricted GiftTool account?

Event waivers

How do I add an event waiver?
How do I change an event waiver?
How do I archive an event waiver?
How do I restore a waiver that has been archived?

Creating an event

How do I create an event?
How do I preview & test an event?
How do I activate an event?
How do I use Copy to create a new event?
How do I limit capacity by Registrant Type instead of by Registration Option?

Linking events to your website

Make your events public
How do I add an event link to my website?
How do I add an Event Listing link to my website?
How do I add an Event Category link to my website?
How do I add automated GiftTool RSS event feeds to my website?

Managing events

How do I change an event?
How do I get confirmation emails to come to me?
How do I assign seating in advance of my event?
How do I send emails to event registrants?
How do I create and manage name badges?
How do I create a check in list for the event day?
How do I archive an event?
How do I re-activate an archived event?
Can I delete an event?
How do I change an event survey?
How do I change an event with a survey to the new Ask Questions?

Administering Registrants

How do I search for an event order or registrant?
How do I change an event order profile?
How do I modify or cancel an event registration order?
How do I modify the answer to an event question?
How do I change a participant's Registrant Type status?
How do I register someone for hidden registrant types?
How do I register faxed or phoned in orders?
Can I process faxed registrations with a credit card but no security code?
How do I register someone after registration has closed?
How do I record offline payments?
What if an event participant intending to pay by cheque, wants to pay by credit card?
How do I resend confirmation emails?
How do I record event attendance?

Generating event reports

About Event Registrar reports
How do I view event summary reports?
How do I view event Excel reports?
How do I view the results of an event survey?
How do I quickly check to see who owes money for an event?

FAQs

Why is the Register Now button missing?
Why do I get an error when testing the registration page?
Can I change the order status?
Why doesn't the coordinator login work?
How do I offer a discount to registrants using a coupon code?
Can I hide the registration options & pricing on the Event Description page?
Can I hide the date, time & location details on the Event Description page?
Can I remove the title: Additional Registration Options?
How do I add sponsor logos to our event?
Can we sell raffle tickets online? [UPDATED]
Why does the pay by cheque option not always appear during registration?

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Please note...

Your account is LIVE.
So if you would like to step through the registration process to test your form, please abort the process at the payment page. Otherwise, your registration will be processed using your credit card number, and your account will be charged the transaction fees.