Books > Help Center >
Event Registrar
> Essentials of Event Registrar > FAQs >  



Why doesn't the coordinator login work?

Coordinators can only log into their restricted accounts by clicking on the Admin link located either:

  • At the bottom of each Event Description / Registration page, OR
  • At the top of your GiftTool List of Events page.


If a coordinator is having difficulty logging in, the problem may be caused due the following:

  • They are trying to login on the https://www.gifttool.com/members/Login page and not from the Admin link described above.
  • Their password has changed. Login to the master account to find the correct coordinator password.
  • Their computer browser is not setup to accept cookies. Change the browser settings to fix the problem.
  • Usernames & passwords are case sensitive. Make sure your Caps lock is not on.



Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How do I create a donation appeal?
  2. How can members register without an email address?
  3. How does the credit card payment process work?
  4. Using the HTML editor
  5. TBD - Developer's Guide for Data Sharing API
  6. CVV2 Security Code
  7. Can we sell raffle tickets online? [UPDATED]
  8. How do I add a new recurring donor?
  9. How do I use Copy to create a new membership registration form?
  10. How do I automatically send GiftTool data to my FundRaiser Software database?