Books > Help Center >
Event Registrar
> Essentials of Event Registrar > FAQs >  



Why does the pay by cheque option not always appear during registration?

When someone registers online and makes an optional donation during the registration process, they are limited to paying immediately by credit card. Immediate payment is required, as a tax receipt is automatically issued for the amount of the donation after the registration process has been completed.

The system is designed to prevent your organization from issuing a tax receipt, when you have not yet received payment for the donation.

If a registrant wishes to pay by cheque, then they should not make an additional donation during the registration process.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. Can we sell raffle tickets online? [UPDATED]
  2. How do I assign Product Managers for order notification or fulfillment?
  3. How does the credit card payment process work?
  4. How do I automatically send GiftTool data to my custom application?
  5. How do I create a membership renewal notice?
  6. About Pledge-a-thon coordinators
  7. How do I disable Google Analytics in my GiftTool account?
  8. Sample Shipping Method: ShipEx Customer Account