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How do I change the notification details shown to the public?

You can change the notification details displayed to your customers during the check out process.

  1. From the Setup section of the Shopping Cart service, choose Notification.
  2. Make your changes and click Save.
    • This contact information will be displayed to your customers in their confirmation email.
    • The email address listed will receive email notifications when an online order is placed.
  • Confirmation emails will be sent to your organization, as soon as an online purchase is made. In case an email is not successfully delivered to your inbox, GiftTool will re-attempt delivery multiple times.
  • Nevertheless, it's a good idea to regularly check your orders by logging into your account just in case. Why did we not receive the confirmation email?
  • Once a customer has purchased products online, you can track order fulfillment by changing the delivery status from Ordered to... Processed to... Packaged to... Shipped.

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