Books > Help Center > Pledge-a-thon > Essentials of Pledge-a-thon > Managing Pledge-a-thon donors, participants & teams >  

How do I modify the contact information for an online donor?

To update the profile of a Pledge-a-thon donor who made an online credit card donation:

  1. Click Pledge-a-thon to view the Main Menu of this service.
  2. From the Administration section, click Participants.
  3. Select the Pledge-a-thon name from the drop down menu.
  4. Change the Supporter Type to Sponsor (online donor).
  5. Click Search to pull up the list of donors.  You can enter a first, last or partial name to narrow your search.
  6. Click Profile beside the online donor of interest.
  7. From the Profile:

Learn more about changing a Canadian eTax receipt that has already been sent.

Alternatively, you can change the profile of a Pledge-a-thon donor who made an offline cash/check donation.

Was this information helpful?
Yes   No

Search Help Center

Today's Top 10 Articles
  1. How do I add an 'Add to Cart' link to a web site?
  2. How do I add an 'Add to Cart' form to a web site?
  3. How does the credit card payment process work?