How do I register faxed or phoned in orders?

Your staff can register faxed or phoned in orders from the BackOffice, even after registration has closed on your website:

Before following steps 2-5 to register these individuals, if you are not using the Pay at the door payment option, you can first rename this offline payment method in your event setup to be "Payment previously received – thank you!". Make sure this option remains hidden from the public, by keeping this box unchecked. You will have access to this hidden payment method when completing step 4 below.
Click Registrar in the left navigation.
Click Registrant Orders.
Click the Manual Registration tab.
Select the event from the drop-down list and click the Manual Registration button.
Complete the event registration form:
- This will look like your public page, except that the REGISTER NOW button is available even after registration has closed, along with any hidden registrant types (such as Speaker, Volunteer, Complimentary) and all payment methods on the final payment page.
- A registration confirmation is shown on screen, with a confirmation email sent to the address recorded during registration. If you do NOT wish to send a confirmation email to the registrant, then uncheck the box beside their email on the final payment screen before clicking submit.
To keep your Balance Due column in your reports up to date, record any offline payment that you received by cash, cheque, or offline credit card processing.