Books > Help Center >
Event Registrar
> Essentials of Event Registrar > FAQs >  



Why does the pay by cheque option not always appear during registration?

When someone registers online and makes an optional donation during the registration process, they are limited to paying immediately by credit card. Immediate payment is required, as a tax receipt is automatically issued for the amount of the donation after the registration process has been completed.

The system is designed to prevent your organization from issuing a tax receipt, when you have not yet received payment for the donation.

If a registrant wishes to pay by cheque, then they should not make an additional donation during the registration process.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How do I create a donation appeal?
  2. How do I create an event?
  3. How do I create a Pledge-a-thon?
  4. Why was a receipt not sent out automatically?
  5. How does the credit card payment process work?
  6. How do I setup my account for eTax Receipts?
  7. How do I setup Google Analytics tracking for my GiftTool pages?
  8. How do I create a membership waiver?
  9. Adding a clickable link using the HTML editor
  10. How do I automatically send GiftTool data to my custom application?