Books > Help Center > Pledge-a-thon > Essentials of Pledge-a-thon > Managing Pledge-a-thon donors, participants & teams >  



How do I modify the contact information for an offline donor?

To update the profile of a Pledge-a-thon donor who made an offline cash/check donation:

  1. Follow the directions to search for an offline pledge.
  2. Click Change beside the name of the donor.
  3. Modify the offline donor's name and contact information
  4. Click Update Pledge.

Learn more about changing a Canadian eTax receipt that has already been sent.

Alternatively, you can change the profile of a Pledge-a-thon donor who made an online credit card donation.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How does the credit card payment process work?
  2. How do I issue a membership card to a pending member?
  3. How do I cancel and reissue a tax receipt?
  4. How do I create a donation appeal?
  5. How do I find my Google Analytics Tracking ID?
  6. Creating a table within the HTML editor
  7. What is a Payment Gateway, and why do I need one?
  8. Can I hide the registration options & pricing on the Event Description page?
  9. About Shopping Cart Reports & Graphs