How do we update the GiftTool template to match our new web design?
GiftTool will need to update your template to match your new web
design. As your secure pages are hosted on the GiftTool secure server,
we need to duplicate your formatting and cannot simply tie into your
design with HTML / PHP code. This is a fairly straightforward process
for us. For PCI security reasons, you are not able to make these
changes from your GiftTool account.
When you are ready to move forward at least 3-4 business days before
your launch, please send an email to firstname.lastname@example.org to
coordinate the switch.
In your email, please include:
- The timing for your launch, so that we can time the switch to your
new templates on the same day.
- For EACH service: The URL link to the web page with the final page
design that we can match for your online pages.
- For example, the pages should have all the accurate logos,
navigation bars, and colours/style.
- If you have more than one template for this service, then
specify which version of the template to be changed (e.g.
Donation.FR.v2.html, Athon.EN.v1.html). Or simply send us a link
to the GiftTool page with the template to be changed.
- If there is unique artwork for the page that does not
currently exist on the site, then please create a sample HTML or
PHP page with the correct artwork/images/navigation, leaving the
center blank where we will position the GiftTool application.
- The GiftTool application is not compatible with Frames or a
website built as a flash file or PDF page. In which case, please
contact GiftTool Support in advance, as we may need you to
create a sample HTML or PHP page with the correct artwork and
navigation links, leaving the center blank where we will
position the GiftTool application.
- Your GiftTool webpages are designed with a flexible width. So
if your new website has a responsive design that automatically
scales to the width of the device using CSS stylesheets
optimized with @media for both web & mobile, the GiftTool
application will be able to wrap around nicely in narrower
mobile devices. See
example. However, we are not able to
integrate Twitter feeds, cufon fonts, Typekit webfonts or
conflicts with PCI compliance for credit card processing.
- As the website will likely be “staged” on your web development
site in preparation for launch -- we will also need to understand
how the navigation links will change once the site is launched (e.g.
replace the www.stagedsite.com/ with www.realsite.org/).
We usually require 2-3 business days to make the changes once we have
this information. There is a $50 service charge per major template
change per service (e.g. to match different web page design), or a $25
service charge per minor template change per service (e.g. to change
navigation; logo; or image).
If you have any questions, please contact GiftTool Support at
1-877-665-8665 and select option 2.
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