Books > Help Center >
Your Account
> The Basics of Your GiftTool Account > Common features across all services >  



Why am I having difficulty uploading a JPG photo?

You may have difficulty uploading a JPG photo/logo if the file is not properly saved as a JPG file.

To fix the problem:

  1. From your computer, open the document in a photo/image manipulation software (such as Photoshop; Microsoft Paint; GIMP; etc)
  2. Resave the document as a new .JPG file with a different name.
  3. Upload the new file.



Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How does the credit card payment process work?
  2. How do I issue a single receipt?
  3. How do I add a Register Now link to my website?
  4. How do I send emails to event registrants?
  5. 2014-08-22 - Salesforce Data Share - New version 1.10 released