Books > Help Center > Pledge-a-thon > Essentials of Pledge-a-thon > Managing Pledge-a-thon donors, participants & teams >  



Why does the pay by cheque option not always appear during registration?

When someone registers online and makes an optional donation during the registration process, they are limited to paying immediately by credit card, as a tax receipt is automatically issued after the registration has been completed.

The system is designed to prevent your organization from issuing a tax receipt, when you have not yet received payment for the donation.

If a registrant wishes to pay by cheque, then they should not make an additional donation during the registration process. Separately, they can enter their offline pledge in their account.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. Why do I get an error when testing the registration page?
  2. Which version of Google Analytics am I using: Classic or Universal Analytics?
  3. How do I cancel my GiftTool account?
  4. Can I accept Gift Aid declarations from UK donors?
  5. 2014-02-24 - New functionality
  6. What Payment Gateways are supported by GiftTool?
  7. What are the common problems when participants upload email addresses?